Legal Statements

Privacy Policy

This Privacy Policy was published on the 1st July 2022 and outlines how we collect, use, store and protect your personal data in accordance with the Data Protection Act 2018 (DPA2018). This website (www.web21st.com) is operated by 21st Century Internet Ltd ("we" or "us"). We respect the privacy of users of our website and recognise that if and when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This policy contains important information about how we use your personal information. We reserve the right to change the terms in the policy at any time. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.

What information to we collect?

As part of your site visit, we may ask for your voluntary submission of personal information. This is typically done when you request information from us. When you use this website, we may collect the following information about you:

• Name
• Email address
• Telephone number
• Device User Agent
• IP address
• Information provided by you in relation to submitting a job application to us

How do we use information?

We will use your personal information in the following ways:

• Provide you with information that you have requested.
• Reply to specific queries you may raise regarding 21st Century Internet.
• To deliver the best online experience by understanding how you use our website to provide you with better ways of accessing information.
• Process and consider any job application you may have submitted.

Do we pass personal information to third parties?

To help us process your personal information for the purposes outlined in this policy, we may share your personal information with other group companies, affiliates, and third parties. In the event that we or any of our assets are involved in a sale or similar corporate transaction, we may disclose your personal information. Rest assured that we will require any third parties who receive your personal information to keep it confidential. We may also be required to disclose your personal information to third parties if we reasonably believe that such disclosure is necessary to comply with applicable law, to investigate suspected or actual unlawful or prohibited activities (such as fraud), or to take action to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

Cookies

What are cookies and how do we use them?

Most web sites use cookies to remember information about you and your preferences, either for the duration of your visit or for repeat visits. A cookie is a simple text file that is stored on your computer or mobile device by a web site, and that web site can then retrieve the contents of that cookie. If we didn't use cookies, our web site would think you are a new visitor every time you move to a new page on the site. For example, if you were to enter your login details and then move to another page, our site wouldn't be able to remember that you'd previously signed in. Cookies may be set by the web site you are visiting ('first party cookies') or by other web sites which provide content on the page you are viewing ('third party cookies').

We use cookies on this website that fall into one or more of the categories set out below. Specifically, our website uses cookies that fall into all of the categories. In addition, we may collect data from advertising cookies that have been placed on your computer by third parties when you have visited other websites.

• Essential Cookies - We use essential cookies to enable services that you have specifically requested. These cookies are necessary to allow you to navigate and use the features of the website, such as accessing secure areas. Without these cookies, some parts of the website may not function properly or be accessible.
• Performance - Our website uses analytical cookies to collect information about the pages that you visit. These cookies gather data on how users interact with the website, including which pages are visited most frequently and whether users experience any errors while browsing. Please note that these cookies do not collect any personally identifiable information. All information collected by these cookies is aggregated and therefore anonymous. We only use this information to improve the functioning and usability of the website.
• Functionality - These cookies allow the website to remember choices you make and provide enhanced, more personal features.

External Links

Third Party Websites

Our website contains links to third-party sites that are not operated or endorsed by us. These websites may collect your personal information and use cookies in accordance with their own privacy policies. Please be aware that this privacy policy applies only to our website and we are not responsible for the privacy practices or content of any third-party websites.

How long do we keep your information?

We will hold your personal information for a period of 24 months.

Your Rights

You are entitled to ask:

• for a copy of the personal information we hold about you, and details about how we are processing your personal information.
• request the correction of any inaccuracies in your personal information.
• to have your personal information erased, or for our use of it to be restricted. Please contact us using the details set out below if you would like to exercise any of these rights. You also have the right to make a complaint to the supervisory authority if you're not happy with how we've handled your personal information. In the UK, the supervisory authority is the Information Commissioner's Office (https://ico.org.uk/).

How to contact us

If you have any questions about how we use your personal information or wish to exercise your rights in relation to your personal data, please contact us.

Do we record telephone call?

For training and monitoring purposes, we reserve the right to record phone calls.

Changes to this privacy policy

We regularly review this privacy policy to ensure that it accurately reflects our use of your personal information and remains compliant with applicable data protection laws. We reserve the right to modify this policy at any time, at our discretion. Any updates or changes will be posted on our website, and we encourage you to review this privacy policy periodically.

This helps to ensure that you stay informed about how we are collecting, processing, and protecting your personal information. If you continue to use our website after any changes to this policy have been made, you are deemed to have accepted the updated policy.